HSBC is well-known for helping Britons legitimately with financial and banking needs, but the familiar name is currently being exploited. Several individuals have reported receiving a dangerous text message which could have devastating consequences for those who fall foul. The correspondence has been falsely informing Britons either of suspicious activity on their account or a new transfer occurrence.
HSBC, which is used by millions of Britons each year, has now confirmed the messages are a scam using their social media account.
The bank has warned Britons to take action by deleting the correspondence to keep themselves safe.
HSBC explained: “Criminals have become very sophisticated in enticing you to click on links or call phone numbers that belong to them.
“We won’t contact you from a normal mobile number, other than certain numbers. You might receive other texts from us, depending on your marketing preferences.
“If in doubt, don’t respond – call us on the normal number on the back of your card.”
The bank has said scammers will typically encourage individuals to take urgent action, or verify a new payee or device.
They will also try to look genuine by copying text messages sent by an organisation but adding their own wording.
Generally, then, Britons are highly advised not to click on any links or download attachments which come through in messages.
People should never reply to these messages, and simply delete them as soon as possible.
Several worried and annoyed Britons took to social media to vent their frustrations with the text message, as well as ask questions and warn others to stay vigilant.
One person ironically commented: “Personal service from a mobile, very good customer service from ‘HSBC’, who I don’t bank with.”
Another said: “Getting really sick of scam HSBC texts. Just received four in the past few minutes.
“Can’t even block these as the number they are sent from isn’t showing. Also, I don’t bank with HSBC.”
A third wrote: “Feels like fraudsters have finally found my phone number of something. This is the second text in user a month.
“Have to be so careful these days.”
And a fourth person penned: “My son has one from HSBC, this isn’t even his bank. Pressed the delete button, goodbye scammer.”